Shipping & Returns

When will my order ship?

Noble Newborn aims to ship out your order as quickly as possible. Orders generally take 1 business day to be packed and shipped from our warehouse. After that, it will arrive to you based off of the shipping estimate given to you at checkout. You will receive an email notification with tracking information once your order ships. If you have any questions, please email us at orders@noblenewborn.com. 

When will my backordered item ship? 

Noble Newborn will call out if an item is on backorder with an anticipated return-to-stock date. Upon arrival to our warehouse, Noble Newborn aims to ship out all backordered items as quickly as possible, usually within 1-2 days, though occasionally this can take longer. If you have any questions, please email us at orders@noblenewborn.com.

When will my preordered item ship? 

Items preordered from Noble Newborn will generally ship within 1-2 days after we complete manufacturing and quality checks. We will indicate on the product page when we anticipate our production run to be complete and available for shipment. If you have any questions, please email us at orders@noblenewborn.com.

Do you ship to P.O. Boxes?

We are able to ship to P.O. Boxes. Unfortunately, we are unable to ship to APO, or FPO addresses, though if the need arises please don't hesitate to reach out to us at orders@noblenewborn.com. We love our service members and will do all we can to get our product into your capable hands.

Will I have to pay sales tax?

All orders shipped to United States addresses are subject to state sales tax and may be subject to local taxes. 

Where does my order ship from?

All orders are shipped from our facility in Pittsburgh, Pennsylvania.

My tracking information states that my order was already delivered but I have not received it. What does this mean?

Please email orders@noblenewborn.com if you haven't received it by the end of that day. We will do our best to resolve the issue as quickly as possible. Often times packages will be out for delivery for later that day but may show has having already been delivered. 

Returns + Exchanges

How do I return an item from my order?

We want you to love your product and love Noble Newborn. Products purchased at noblenewborn.com come with a 90 Day Satisfaction Guarantee. Please note that the Emerson Bottle Brush Refills cannot be returned if opened as it is a sanitary cleaning product. Simply contact us to get your return authorization code, and send back product. Please note that return shipping charges are the responsibility of the customer. In order to return an item, please email us at orders@noblenewborn.com.